Privacy Policy

This privacy policy sets out how One Awards uses and protects any information that you give us when you use this website.

One Awards is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

One Awards may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24 March 2014.

What we collect

We may collect the following information:

  • Name, job title
  • Contact information including email address and telephone number
  • Demographic information such as postcode, dietary preferences
  • Other information relevant to customer surveys

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional email about new products, or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.  We may use the information to customise the website according to your interests


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Cookies are small data files which are placed on your computer's hard drive as you browse a website. Cookies are essential to allow the effective operation of a website, and help to keep track of a user's browsing or shopping activities.

There are different types of cookies which are used for different purposes. We use "performance" cookies to help us analyse the information you view on our website, and track your journey around the site. We then use this information to improve our website by tailoring our products and services to meet customer needs. We do not use cookies to collect or store any personal information about you, and cookies do not give us access to your computer or any information about you, other than the data you choose to share with us.

Most browsers allow you disable cookies - look at the "Help" menu on your browser to see how to do this. Please be aware, however, that switching off cookies may restrict your use of our website, and may delay or affect the way in which it operates.

By using and browsing the One Awards website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies on your computer, or refrain from using the site.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@oneawards.org.uk
  • We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at 1 Palmer Road, South West Industrial Estate, Peterlee, SR8 2HU.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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