The quickest and most efficient way to register your learners is by using QuartzWeb, our online portal.
Other methods are available if this is not suitable for you. See the guidance notes for more information on registering through QuartzWeb. QuartzWeb - Access to HE Administrator Registration and Certification Guidance
Who do I contact for Registration queries?
Contact our Centre Support Team
Is there a minimum age for learner registration?
There are no age registrictions on the AHE Diploma.
What happens after I register my learners?
A Recommendation for the Award of Credit (RAC) form will be prepared, which you will be able to download from Quartzweb. You should check that all learners are on the RAC and the correct units are attached to them.
The incorrect units are attached to the learners on the RAC. What do I do?
In QuartzWeb you can select or deselect units yourself and then produce a new eRAC up to 60 working days from the start of the course. After 60 working days unit registration cannot be changed except in exceptional circumstances. Please contact the Centre Support Team if you would like guidance regarding this process.
There is a spelling error on my RAC. What do I do?
When you produce your eRAC it is your responsibility to carefully check all learner names for accuracy. If you identify a spelling error, please email the Class ID and learner name change details to the Centre Support Team along with evidence of the correct name, such as driving license, passport, etc.
If the error is found during the Final Awards Board, please ensure a note is made in the QuartzWeb eResults submission screen detailing the requirements when the eRAC is submitted. In certain cases amendments will not be actioned automatically as supporting documentation may be required.
How long do I have to register my learners once teaching has started?
Learners must be registered on the Diploma within 42 days of the start date of the course. Units must be selected on QuartzWeb within 84 days of the start date of the course.
How much does it cost to register my learners?
See our Fees page for more information.
Please contact our Centre Support Team for more information.
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